FAQ

Each session is for 50 minutes.

This is very tricky to answer as everyone is different, and the process varies from person to person. However, most of Vicki's clients have regular weekly sessions for at least 8 to 12 months and some are ready to move on sooner or later than that. It can often depend on what you are bringing and if you have had counselling before. When there has been childhood trauma and no previous experience of counselling it is likely you will need at least 12 to 24 months of therapy. Therapy is not a quick fix, it is a journey and requires a commitment to the process.

When you begin therapy you tend to be stuck in survival mode with a lot of limiting belief's and conditions of worth. As we work through those issues you will begin to unravel and loosen them up, releasing trapped and stuck emotions and trauma from the body which can make you feel vulnerable and even fragile. If there is a gap between sessions you can slump back into survival mode again, and take one step forward and two steps back. This just prolongs the process and means someone having sessions every two weeks will take much longer to feel progress. It is important however, to start to spread sessions out at the right time to create challenge and encourage more confidence in maintaining balance and wellbeing. So Vicki will work with you to find the right time to start spreading your sessions out to every 2 weeks, 3 weeks and then once a month and so on.​

Yes, you can have as many sessions a week as you need. Some clients prefer two or more separate sessions a week and others prefer to book a two hour session ie one session after the other. 

In an ideal world a face to face session is always going to feel more profound than online. Just because we spend so much of our time on our devices in a world that is so instant, demanding and full of distractions. Time to 'be' in person with another is more immediate and creates the space to be more present. However Vicki has clients all over the world so it is not always practical or possible to have an in person session. In terms of the quality of the sessions, everything is energy and we are therefore all connected so Vicki can read your energy just as affectively online as she would in person. In fact many clients who have had regular in person sessions with Vicki and then a one off online session due to being unwell etc often decide to stay with online sessions as they say they don't feel there is any difference and it is more convenient as there is no travel costs or time to and from sessions to factor in.  Online sessions however, do require a comfortable room where you will not be seen, overheard or interrupted. 

You can stop your sessions whenever you choose although Vicki's aim is to help you get you to where you want to be and feel confident in maintaining that, so she will work with you to explore when you feel ready to start spreading out your sessions to every 2 weeks and then every month or every 3 months etc. and/or when you feel ready to stop/pause. However many clients choose to stick with monthly sessions with Vicki for years and see it as part of their self care routine to check in/off load and stay aligned.

You will need to book a a 15 minute call or a 50 minute introductory session with Vicki first before you can book in any counselling sessions. Following that Vicki will email you an e-form to complete and sign online. Once she has received the completed forms she will email you to confirm you can go ahead and book in your counselling sessions.

Just log in to your account any time to cancel or rearrange your appointments - please remember you must provide more than 24 hours notice to cancel or change an appointment or you will still be charged.

Yes, most clients prefer to book 4 to 6 sessions at a time to avoid missing out on their preferred day and time.

Unfortunately Vicki does at times get fully booked. So it is best to book your appointments well in advance. However you can also add yourself to a waiting list for the appointment you would like so if someone cancels you will be notified and can then go ahead and book. 

Regular sessions are £100 or £160 for a 90 minute session. If you wish to book via email and pay via invoice this drops to £95 and £155.

Yes, some people choose to buy blocks of sessions at a discounted rate in block of 8 and 12 please email if you wish to block book sessions, Or at checkout you can choose to use Clearpay to spread the cost of the payment. 

Vicki specialises in working with anxiety disorders and trauma but her experience covers a wide range of issues from relationship issues, depression, lack of self confidence, stress, trauma, grief and loss, spirituality, LOA, awakening and more...

I am afraid not, Vicki does not work with health insurance companies.

If you don't have Zoom you can download it for free at https://zoom.us/download

When you purchase an online session you will be immediately emailed a Zoom link for your session day and time. Just wait for your session time and click on the link in the email.

When you purchase an In Person session Vicki will email you with travel and parking information for her private practice near West Byfleet in Surrey UK. There are direct trains from London Waterloo (just 25 minutes) and the train station is only an 8-10 minute walk to Vicki's private practice. For those that drive Vicki's private practice is just 10-15 minutes from the M3, A3 & M25 (Junction 10 & 11). Parking is available at the practice or on local roads.

Yes, some people choose to have an online session when they are feeling under the weather or whilst on holiday or a work trip. Some like to have one session a month in person and the rest online to reduce travel costs. It is entirely up to you.

I am afraid not. Whilst Vicki has worked with children and young people in the past she now only works with people over 18.

No Vicki does not work with couples but often she finds couples benefit from their own individual therapy before commencing couples therapy. So if you are looking to have couples therapy Vicki would be happy to see you on an individual basis first so that you can get clarity about how you feel and prepare you for couples counselling. Please note Vicki can only see you, your partner will need to find their own counsellor to prepare for couples counselling.

Yes, most of Vicki's clients come from referrals from other clients so feel free to direct them to this website where they can book an introductory chat with Vicki. Please be aware though each client deserves to have a counsellor who knows nothing about them so Vicki will not be able to work with people close to you such as your partner, children or parents etc or anyone you regularly discuss in your sessions. 

Yes, go to the contact page and let us know what the problem is.