

🛜 ONLINE Zoom Session
Book an Online session.
Service Description
Book a regular Online session via Zoom with Vicki. If you don't have Zoom already you can download it for FREE at https://zoom.us/download. Upon booking you will be emailed a zoom link, just click on the link 5 minutes before your session, relax, grab a cuppa and the session will start at your booked time. It is recommended for all clients to book weekly sessions as they start their counselling journey with Vicki until they are ready to drop to every 2 weeks or monthly etc. This is because the counselling journey can make you feel quite vulnerable in the beginning and it is important to feel supported through that early stage. Without that support it can reinforce some negative coping mechanisms and the very problem you are trying to heal. You will also be learning skills and tools that require consistent practice and momentum to integrate. It is not impossible to make progress with fortnightly sessions but it is also not ideal and does require great commitment and practice of homework in between sessions. However, the choice is yours NOTE: Please do not book these sessions until you have had an introductory chat with Vicki first and completed and submitted your e-forms.


Cancellation Policy
For a 15 minute call or 50 minute introductory session: Only one booking per new enquiry. Introductory sessions are for 50 minutes. Please be aware that once you have spoken to Vicki you cannot rebook an introductory session or 15 minute call - it will be cancelled and you will not be refunded. After your initial chat with Vicki, if you wish to book in further sessions you will need to complete an online e-form first. Vicki will discuss this with you during your introductory chat. Please ensure you provide more than 24 hours notice to cancel or rearrange an appointment or you will still be charged (this applies to ALL sessions ie introductory, pay as you go and block booking. It also means last minute bookings (booked that day) cannot be refunded if you have to cancel/rearrange). There is no charge for a 15 minute call. Buying Blocks of Credit : You must have attended an introductory session or a 15 minute call with Vicki and returned your completed e-forms as requested before purchasing blocks of credit, If not, any sessions booked will not go ahead and/or will be cancelled. Please be aware your credits are valid for no more than 12 months from the date of purchase, so please ensure you use all your credits up in that time.
